How we handle your information

Boris Maganic Studio operates from the Sunshine Coast, British Columbia. This policy explains what personal information we collect, why, and your rights over it.

What we collect

When you place an order: your name, email, phone, and delivery address.
When you submit a commission enquiry: your name, email, project type, budget, timeline, install location, project brief, and any reference images you upload.
When you visit the site: general traffic information such as the referring website, campaign tags in links (UTM parameters), ad click identifiers, landing page, and a browser session identifier. If you order, these source details may be saved with the order.

Why we collect it

To process and fulfil your order, arrange hand delivery, respond to commission enquiries, and keep you informed about your purchase. Referral and campaign information helps us understand which channels bring visitors and orders, and improve the website. We do not sell this information or use order contact details for unrelated promotional emails.

Payment data

Card details are handled by our payment processor, Stripe, under their own policies. We never see or store your full card number.

Who sees it

Boris Maganic Studio and service providers required to run the website, process payments, generate models, and deliver transaction emails may process relevant information on our behalf. We do not sell, rent, or trade your personal information.

How long we keep it

We retain order and enquiry records for as long as needed to fulfil orders, support our business, and meet record-keeping obligations — and no longer than necessary.

Your rights

Under BC's Personal Information Protection Act, you may ask to access, correct, or delete the personal information we hold about you. To do so, email the studio and we'll respond promptly.

Contact

Questions about this policy or your information? Email hello@borismaganic.com.

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