Terms of Sale

Buying from the studio

The seller

Boris Maganic Studio, Sunshine Coast, British Columbia, Canada. Contact: hello@borismaganic.com.

Distance sales contracts

Online purchases from this shop are distance sales contracts under BC's Business Practices and Consumer Protection Act. Your order confirmation serves as your copy of the contract.

Pricing

All prices are in Canadian dollars (CAD) and are shown at checkout before you pay. Taxes, if any become applicable, are included in the listed price.

Product & delivery

Each piece is described on its own page, including materials, dimensions, edition, and any production or lead time. Digital files are available for purchase internationally. Physical purchases require a Sunshine Coast, BC delivery address (Gibsons to Egmont). We do not currently accept physical orders for delivery outside this area. Please contact the studio to discuss delivery elsewhere; more destinations are coming soon. For made-to-order items, the supply date depends on the production time shown on the product page and will be confirmed in your order confirmation.

Returns, exchanges & cancellation

Made-to-order items are final sale. No returns or exchanges except where required by law.

BC law provides certain cancellation rights — for example, if required pre-contract information is missing from the contract, conflicts with what was disclosed before purchase, or required disclosures were not properly provided. In those cases you may cancel within 7 days of receiving a copy of the contract. Separate rights apply if a copy of the contract is not provided within 15 days, or if delivery is sufficiently late.

If you validly cancel and have already received the goods, a refund is due within 15 days after the later of your cancellation notice or the return of the goods, provided you follow the return instructions we give you.

To cancel or ask about a return, email hello@borismaganic.com with your order number.

Payment

Payment is processed securely by Stripe. An order is only confirmed once payment is received; you'll get a confirmation email with your order details.